What Information We Hold and Why
When you open an account with ok11, we collect the details you provide at registration — your name, contact number, and the payment method you choose, whether that is JazzCash, Easypaisa, or Raast. We also record transaction data each time you deposit or withdraw through these
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wallets, so your account history stays accurate and disputes can be resolved quickly. Device and session data — your browser type, IP address, and login timestamps — are logged automatically to keep your account secure and detect unusual access. We do not collect more than we
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need. Payment details processed through JazzCash, Easypaisa, and Raast are handled by those providers under their own security standards; we receive only the confirmation and reference data required to credit your account. If you contact our support team, the conversation is stored so we can follow
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up properly. You can ask us at any time what data we hold on your account. Access to our platform and the processing of your data is subject to local law and available only in eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.